Sears CEO Eddie Lampert:
The challenge for us internally … is to be able to demonstrate to the world that what [Sears has] built is something that can stand up against the best competition that’s out there
That’s not evident in most Sears stores.
I feel like we’re ahead of J.C. Penney, we’re ahead of Macy’s, we’re ahead of Target, in some aspects of where the world is going
I like Target better.
Clearly we have our challenges. Every time people use the word bankruptcy, somebody who reads that doesn’t get past that word. It makes it very unfair for us, and it’s a very uneven playing field for us.
This situation has been a long time coming.
We’re fighting like hell to change the way people do business with us.
What are the changes?