Apple has a new MacBook Pro but it still has a butterfly keyboard. Has it been improve? Mike Wuerthele, without actually testing the new keyboard, says it does not improve reliability.
There appears to be no changes made to the third generation butterfly switch keyboard beyond a quieter typing experience
If the typing experience changed to quieter then something changed. How would one reach such a conclusion without buying a new MacBook Pro and testing the keyboard?
Overall, the total number of service calls is lower for both the 2016 and 2017 MacBook Pro, versus the older models, even including the keyboard failures. Given that the volumes of MacBook Pros sold over the years are pretty static, this points to a more reliable computer overall —which is good considering that there are no user-replaceable parts.
Maybe the real issue isn’t keyboard reliability but the expense of fixing those that become unreliable. There is no data to suggest the new 2018 MacBook Pro keyboard is better or worse than previous models, yet a conclusion was reached anyway.